Do you ever feel sad, worried, or overwhelmed?
These feelings can be normal responses to stress, loss or daily challenges. But if they last for more than two weeks, please call Carelon Behavioral Health at (877) 344-2858 TTY: (800) 735-2929).
Help is available 24 hours a day, seven days a week, including holidays.
Mental Health Benefits for L.A. Care Medicare Plus Members
As an L.A. Care Medicare Plus (HMO D-SNP) member, you have access to behavioral health services you need, including:
- Mental health care
- Substance (drug) use services
You can get care through:
- Carelon Behavioral Health (our partner)
- Los Angeles County Department of Mental Health (DMH)
- Los Angeles County Department of Public Health, Substance Abuse and Prevention Control (DPH-SAPC).
You do not need a referral for your first mental health assessment with an L.A. Care contracted provider. If you need more care, your provider will help guide your next steps. With our ‘No Wrong Door’ policy, you can start from any point and still be connected to the right care.
HOW TO GET HELP
Getting Mental Health Services
Carelon Behavioral Health (our partner)
As a Medicare Plus member, you have access to mental health services through Carelon Behavioral Health.
These services may include:
- Outpatient mental health services
- Psychiatric consultation
- Psychological testing to evaluate a mental health condition
- Inpatient psychiatric admissions
For more information, contact Carelon Behavioral Health:
Phone: (877) 344-2858/(800) 735-2929 TTY/TDD
Los Angeles County Department of Mental Health (DMH)
Additional specialty mental health services (SMHS) are available to you through the Los Angeles County Department of Mental Health (DMH).
These services may include:
Service | What It Means |
|---|---|
Day rehabilitation or intensive treatment services | Structured daytime programs with therapy, skills training, and support. |
Crisis intervention and stabilization | Immediate help to keep you safe and reduce symptoms. Short-term care. |
Medication support services | Help with mental health medicines, education, and monitoring. |
Mobile crisis services | A crisis team can come to your home or community location. |
For more information, contact DMH by phone at (800) 854-7771 (TTY: 711) or go to the DMH website.
Los Angeles County Department of Public Health, Substance Abuse and Prevention Control (DPH-SAPC)
You can get help with substance use through DPH-SAPC. Help includes:
Service | What It Means |
|---|---|
Intensive outpatient treatment | Several visits each week with counseling and support, while you continue living at home. |
Outpatient treatment | Regular visits for counseling or group sessions, usually fewer hours than intensive care. |
Withdrawal management (detox) | Supervised medical care to help you safely stop using alcohol or drugs. |
Medications for Addiction Treatment (MAT) (also called Medication Assisted Treatment) | Medicines (like buprenorphine or methadone) that help reduce cravings and support recovery. |
For more information:
- Call DPH-SAPC at (844) 804-7500
- Use the Service and Bed Availability Tool (SBAT)
- View the SAPC Brochure
